edgemo has clear guidelines listed at edgemo.com in order for any registered person to submit a complaint.
You can submit a complaint to edgemo about any of the following:
- The way in which your personal data has been processed.
- The way in which your request for information about the processing of your personal data has been handled.
- The way in which your complaint has been handled.
- Appealing any decision made as a result of a complaint.
Complaints are submitted to our Compliance Specialist, Kamilla Egehav, by way of the contact form at the bottom of this page and/or by sending an email directly to Kamilla Egehav via keg@danofficeit.com.
Both complaints and appeals of complaints must be handled within 4 weeks. edgemo will notify you if for any reason, it will not be possible to process your complaint within the timeframe.