Managed Services for Citrix

The implementation has been concluded, the newest versions of the software are operational, the users have logged on – one large task has been completed and everyone is happy. The IT department can now start on the pile of new requests for functionality from the users.

However, the next day or maybe the week after, there was a update to the current version of the Citrix software, a security patch for the Windows Server, and three applications have been updated.

This is an everyday occurrence in many IT organizations. What is the priority? Operational tasks or tasks, that provide new functions to the users?

Flexibility and Team Work

We will put together an agreement with the proper operational services from our service catalogue and outline the Service Level appropriate for your situation based on the needs of your organization.

We will deliver the service within the agreed-upon response time and there is an option of 24/7 business hours in the event of critical Incidents.

Read more about the option of the Citrix Critical Response Team Agreement.

People with Experience

The members of our Citrix specialist team have vast experience in operation and maintenance of complex Citrix environments, and will resolve incidents if they arise as well as create a proactive system maintenance to ensure that the users experience a stable environment.

Three Delivery Structures

Since 2015, we have been at the forefront of the development of IT services which means that today, we provide a well-renowned array of services both for cloud services and managed services. Put together a package from our three delivery structures that fits your business:

  • Do it yourself with the hardware and the licenses - we will of course guide you along the way
  • Do it together with our Infrastructure Specialists in Consulting Services
  • We do it for you by using our edgemo Services

View a snippet of our concepts and services in the menu - and read about the end-results in our cases.

.

Get in touch

Do you want to know more?

Fill out the form and we will contact you no later than the next business day. You are always welcome to call us at +45 69 89 88 00 or email to info@edgemo.com - in the Contact menu you will find all the edgemo people's contact data.